Lead Follow-Up Automation for Johannesburg Businesses
Every new enquiry gets an immediate response and scheduled follow-up until the customer replies, books, says no or opts out.
The money leak
You already paid to get the enquiry.
You run an advert. Someone asks for a price. A staff member is busy. The reply comes hours later—or the next day.
Or the first reply goes out, but nobody follows up when the customer disappears.
That is where potential sales can die. This system is built to close that gap.
Slow first response
The customer contacts another business while your team is still busy.
No follow-up
The lead was interested, then the conversation simply stops.
Forgotten leads
Enquiries sit in inboxes, forms or spreadsheets with no next action.
No clear view
You do not know which enquiries are waiting, active or lost.
Example
What happens when a new customer comes in?
New enquiry
A customer comes in from Facebook, WhatsApp, your website or another connected source.
Captured
The enquiry is recorded so it does not disappear inside an inbox.
Immediate response
The first response is sent straight away using the workflow you approve.
Day 1
If there is no reply, the system follows up automatically.
Day 3
Still no reply? Another follow-up goes out.
Later follow-up
More follow-ups can be scheduled according to your rules.
Customer replies or books
The automated sequence stops.
Customer says no or opts out
The sequence stops so the lead is not chased unnecessarily.
Fits around your business
Keep your current enquiry source.
The goal is not to replace everything. We connect the enquiry source you already use and add the response and follow-up layer around it, where the existing system supports it.
Johannesburg pilot
10 businesses. 15 days.
The first test is limited to a small group of Johannesburg businesses so we can measure real response and follow-up behaviour.
Standard pricing after pilot
R4,500 setup · R1,500/month
For Johannesburg
Built for businesses in Johannesburg, Sandton, Rosebank, Randburg, Midrand and Soweto.
The first pilot is focused on businesses that already receive enquiries and want a simple way to make sure those enquiries get a response and a follow-up.
Questions
Simple answers.
What does the system actually do?
When a new enquiry comes in, the system captures it, sends the first response, schedules follow-ups and stops when the customer replies, books, says no or opts out.
Do I need to replace my current website, WhatsApp or CRM?
No. The goal is to connect the enquiry source you already use and add the response and follow-up layer around it, where the existing system supports it.
What happens when a customer replies?
The automated follow-up sequence stops so the conversation can continue normally.
What is the Johannesburg pilot price?
The 15-day pilot is R990 setup plus R499 per month. The standard price after the pilot is R4,500 setup plus R1,500 per month.
NahaLabs
Stop letting good enquiries disappear.
Connect your existing enquiry source to a response and follow-up system that keeps working after the first message.
Apply for the Johannesburg pilot